Collaborative Crisis Management: Prepare, Execute, Recover, Repeat

Two experienced corporate crisis advisors offer a thorough and approachable guide to successful crisis management from anticipation to resolution, emphasizing preparation and planning, setting up procedures, and organizing teams to respond to each crisis. The book also discusses the legal obligations and organizational challenges that accompany a crisis, making it an indispensable guide for leaders, board members, and business students.

Format: Hardback
Length: 184 pages
Publication date: 09 September 2022
Publisher: The University of Chicago Press

Two seasoned corporate crisis advisors provide a comprehensive and accessible guide to effective crisis management, spanning from anticipation to resolution. In the face of inevitable crises that organizations encounter, timely and strategic responses are paramount. This book offers valuable insights from two industry insiders, highlighting the importance of proactive preparation and handling challenges with honesty and resilience.

Thomas A. Cole and Paul Verbinnen emphasize the necessity of a multi-disciplinary approach to crisis management, executed collaboratively under strong leadership. Drawing from numerous real-world examples, they address not only the actions to take during a crisis but also the importance of preparedness and post-crisis follow-up. The book is structured around a diverse range of discrete crisis management issues, providing step-by-step guidance for addressing each one successfully. The authors urge crisis managers to allocate equal attention to four phases of management: preparation, execution, recovery, and reflection (with the next crisis in mind). The focus lies in rigorous preparation, establishing procedures, and organizing response teams.

Collaborative Crisis Management goes beyond traditional communication approaches, delving into the legal obligations and organizational challenges that accompany crises. This comprehensive guide is invaluable for leaders, board members, and business students, equipping them with the knowledge and skills needed to navigate and overcome crises effectively. By embracing a proactive and collaborative mindset, organizations can safeguard their reputation, maintain stability, and emerge stronger in the face of adversity.

Dimension: 229 x 152 x 18 (mm)
ISBN-13: 9780226821351